Serra da Estrela Hotel

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Park Parque Natural Serra da Estrela 4.4 km

Serra da Estrela Hotel

Penhas da Saúde, 6200-073 Covilhã (Serra da Estrela) (Show map)

Overview and availability
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Guest reviews

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Score from 193 reviews

7.3

Hotel Serra da Estrela is the highest hotel facility in Portugal, situated in the heart of Serra da Estrela. It has recently been renewed, and it caters for families, adventure travelers, mountain bikers, trekking holidays and corporate meetings.
The restaurant serves traditional cuisine, regional wines and the widely known Serra da Estrela cheese.
The hotel is close to the railway and bus station.

Rooms: 79.

Availability

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, Ski Storage, All Public and Private spaces non-smoking.

Activities

Fishing, Skiing, Games Room, Children's Playground, Billiards, Darts, Canoeing, Hiking, Cycling, Horse Riding, Ski School.

Services

Room Service, Meeting/Banquet Facilities, Babysitting/Child Services, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Bridal Suite, Currency Exchange, Bicycle Rental, Packed Lunches, Car Rental, Fax/Photocopying.

Internet

Wireless internet is available in the entire hotel and charges are applicable.

Guest Parking

Free public parking is possible on site.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

16:00 - 24/24 hours

Check-Out

08:00 - 12:00 hours

Cancellation

If cancelled up to 2 days before date of arrival, no fee will be charged.

If cancelled later, the first night will be charged.

In case of no-show, the total price of the reservation will be charged.

Children and extra beds

All children from 4 to 10 years are charged EUR 20.00 per night and person for extra beds.

All children under 2 years stay free of charge for cots.

All older children or adults are charged EUR 40.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are not allowed.

Accepted credit cards

American Express, Visa, Euro/Mastercard

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

The Serra da Estrela Hotel was already a hallmark for snow tourism in Portugal and has been renowned as the most typical mountain hotel in the country. And now that it has been fully refurbished, it will really become the top destination for those wanting to lodge in Serra da Estrela, either for leisure or business. Enjoy your stay!

Sited at the country ’s biggest mountain resort destination, integrated in the Serra da Estrela Nature Reserve, far away from stress in a family atmosphere, the Serra da Estrela hotels are ideal settings for achieving quality work in tranquillity and a starting point for all sorts of tours and leisure activities. In order to assist you with the planning, making, recommendations and supporting and organising your group events, Turistrela offers you a team of specialist business staff trained to address all your various requirements, offering you on-going, full support throughout the event.

With a diversified range of services, both as regards hotel resorts as well as concerning support services and outdoor activities, Turistrela is able to offer you tailor-made solutions for workshops and group events with highly personalised programmes or for company conferences involving a large number of participants.

Food & beverage

Nave da Areia restaurant seats up to 150 people. The bar and disco has capacity for up to 100 people. The bar and lounge seats up to 100 people.

Room information

The hotel has 79 rooms, including 3 suites and 8 triple rooms. The rooms are recently refurbished and offer a harmonious decor with comfortable design furniture.

Area information

The mountain village sits right in the heart of Serra da Estrela, harmoniously nestled within the urban setting of Penhas da Saúde, at an altitude of 1500 metres.

It consists of the Serra da Estrela Hotel and the Mountain Chalets,1 0 minutes away from the Vodafone Ski Resort. And slightly below the village, overlooking Cova da Beira, sits the typical Estalagem Varanda dos Carqueijais.

Discover this group of hotel resorts that are built to standards of excellence that match the highest mountain in Portugal.

The Vodafone Ski Resort is located at Torre, Seia County, right in the centre of the nature reserve, at an altitude of 2000 metres. Covered in a mantle of snow from December to April, thanks to an innovative artificial snow-producing process, the ski resort houses the support infrastructures for the practice of winter sports and provides sophisticated facilities such as latest-generation mechanical lifts and a modern pass identification system for the lifts. The Vodafone Ski Resort is the top destination in Portugal for lovers of winter sports, entertainment, and strong emotions.

Activities include mushing (dog sledding), sleigh rides and snow motorcycles. You can rent a range of equipment, such as alpine skis and snowboards.

Important information

On weekends (Friday and Saturday) there is an compulsory stay of 2 nights, from December to April.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
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Guest reviews

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Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Serra da Estrela Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

7.3

Based on 193 reviews

Staff	7.5
Services	6.9
Clean	7.9
Comfort	7.4
Value for money	6.9

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Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 193)

Anonymous
Young couple
Portugal
November 24, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The view from the window was fantastic! The breakfast was very good! The staff is also good.

9.5

Pedro
With friends
Torres Vedras, Portugal
August 27, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Ignatius
Mature couple
St Albans, United Kingdom
July 28, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Clean, fairly comfortable with a stunning view!

no secure parking

Anonymous
Mature couple
Portugal
July 28, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Views from rooms and restaurant staff

No hot water in the evening to shower for dinner. Many items not available on dinner menu which was small.

7.5

Marilia
Solo traveller
Richmond Hill, Canada
July 19, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

I liked everything!

Maja
Young couple
Glengowrie, Australia
July 18, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

location,

poor internet facility, only one PC available for the guests, and you need a mobile phone to purchase credits (as a code gets sms-ed to you)

Anonymous
Group
United States of America
June 15, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Richard
Family with young children
Bol, Portugal
March 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Excellent location, easy drive to ski resort, friendly helpful staff. The bar area is cosy, and well organised.

The original room we were given was on the North side of the hotel, with terrible views. The buffet dinner was not very good, but convenient.

Anonymous
Young couple
Portugal
January 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The buffet dinner

Room was a little empty. We weren't able to pick up wifi in the room.

Patricia
Young couple
Foz do Sousa - gondomar, Portugal
January 6, 2009

Staff:		Clean:		Value for money:
Services:		Comfort:

Sandra
Family with young children
Oliveirinha - Aveiro, Portugal
December 30, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

7.5

Isaque
Young couple
Braga, Portugal
December 26, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

7.5

Anonymous
Family with young children
Portugal
December 24, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Proximidade relativa da estância de ski.

5.5

Anonymous
Group
Portugal
December 23, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

localização

mais simpatia

Joao
Mature couple
Setubal, Portugal
December 17, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

A localização. A natureza.

A temperatura do hotel era inferior ao desejavel. Sentia-se frio nos corredores e no restaurante.

5.5

António
Young couple
Cacém, Portugal
December 17, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Atendimento, Funcionários simpáticos e sempre disponiveis, peq-almoço bastante completo, o quarto grande e acolhedor

Melhor aproveitamento do espaço do bar, assim como a presença constante de um funcionário ou uma forma de o chamar quando necessitamos. Maior variedade na Carta do Restaurante com a inclusão de pratos vegetarianos. No tempo de Neve, deveriam efectuar limpeza da entrada e na zona dos estacionamentos e tb aconselho a colocação de um telheiro nos locais de estacionamento para proteger os carros.

Antonio
Young couple
Amarante, Portugal
December 11, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Simpatia dos empregados

Barulho que passa de uns quartos para corredor vice versa

7.5

Anonymous
Family with young children
Portugal
December 11, 2008

Staff:

Clean:

Value for money: